Frequently Asked Questions:
1. What is a clip?
A clip is a portion of a newscast, usually one story within a newscast.
It may be an in-studio interview, a live report from a remote location, or
an edited story. When the newscasters stop talking about that topic,
that's the end of the clip. If they come back to that story later in
the newscast, or in a later newscast, that's a new clip. If one clip
exceeds 10-mins, extra charges may apply.
2. What info do I need
before I order?
We need to know the topic, date, station, and time that the clip aired
on television. Any other info, like who was interviewed, when and
where the clip was shot, and any keywords that may have been used in the
story may be helpful. If you find the story on the station's website,
the date and time stamp may only indicate when the info was posted on the
website, but may not tell us when the story aired. We make our own
recordings, and do not pull video from the station's website. Research that involves scanning
multiple newscasts, or
searching for individual shots, may be subject to a research fee.
What is an eClip?
An "eClip" is a digital
computer file such as MPG or MP4. It is the fastest way
to get your video. Once we edit and convert the news story you order
into one of the above formats, we send you a link that allows you to
download it directly to your computer. eClips are intended for viewing
on computers, not dvd players.
4. Which format should
Windows computers prefer MPG's, Apple products prefer MP4's.
5. Can I get it
We only provide Standard Definition material. The technology isn't quite
there to archive and copy many hours of HD broadcasts. Here's a very good
article that explains why:
6. How can I place an
The best way is to communicate with a live person. Every order is
different, and there are usually many questions. Call the number at
the top of the page, or email your info, and we will contact you.
7. Can I get the
footage the station didn't air?
Television stations don't normally release this video, and we have no
access to it.
8. Can I make copies of
these tapes and discs?
We do not put any copy-guard technology on clips, but the material is
protected by the TV stations' copyright. Copies obtained from The Video Company are
for personal use. Extra copies are available at a reduced rate.
9. Can I use the video
on my website or YouTube?
We are authorized to provide you the video, but not advise you on how to
10. How far back do you
Most newscasts are kept in our library for at least one year from the
date that they aired. However, our extended archive is growing
rapidly. Besides daily newscasts, we keep special coverage and
memorable events for many years.
11. Can I get a refund, if it's not the right clip?
If you don't get the clip you asked for, we will of course replace it
with the right clip. If you get the clip you ordered, but it's not
what you thought it was, or what someone else told you they saw, then it is
not our responsibility to provide a refund. Edited files are
custom-made products, and extra charges may apply to re-do them.
12. What if it won't
play in my equipment?
As we all know, there are many types of computer issues that sometimes
slow us down. We use standard video formats that work well with most desktop
video players. Because the file size of a news clip is usually too large for
a cell phone, it may be best to upload it somewhere, and view it by clicking
on a link. By far, the best free video player program we've found is: VLC